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Parental controls for internet use

Keep your family safe online with customisable parental controls from Virgin Media. Whether it's blocking unsuitable websites with Essential Security or pausing WiFi through the Virgin Media Connect app, you don't need to pay extra to keep kids safe at home.
And for total peace of mind, you can upgrade to Advanced Security.

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What are parental controls?

Parental controls are a set of tools designed to protect children online by restricting access to inappropriate or adult content. With parental controls, you can help your family find a healthy balance between the online and real world, by setting time limits on internet and device use. These tools can be installed across all devices, including mobile phones, computers and consoles.

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Top tips for mums and dads

Your child’s ability to safely navigate the internet is a skill they’ll need throughout their lifetime. So teaching them about web safety and good online habits from a young age is vital. Our online security measures mean they can enjoy the digital freedom to explore, develop, progress and play, within the boundaries you choose to set.

Here are some helpful resources to help make sure your child stays safe, wherever and whenever they’re online.

View all parental control articles

Switched On Families

Switched On Families

Modern life is busy, and you may not always be present when your child is using the internet. That’s why we’ve put together an interactive guide to give families honest and useful advice on keeping safe online, called Switched On Families. Stay informed and make sure your tribe is benefitting from all the good stuff the web has to offer, with none of the risk.

Go to Switched on Families

Internet Matters

Internet Matters

Virgin Media and other major broadband providers have launched Internet Matters, a not-for-profit organisation that offers expert advice and practical online security tips to keep families safe; while supporting broadband parental controls.

Go to Internet Matters

Reporting online threats

Reporting online threats

If you find terrorist information, photos or videos while online, please report it through the dedicated government site. You can also report threats anonymously if you’d prefer.

Report an incident

Useful links