Virgin Media Awards

We’re proud to have been awarded the Best Broadband Experience by GWS. Virgin Fibre areas only. Best Broadband Experience Award: GWS network award based on national tests Dec 2023 - May 2024 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. To verify, download the GWS 'UK Best Broadband Experience Report'. User speed depends on broadband package choice.

We’re proud to have been awarded the Best Combined Connectivity Experience by GWS. Best Combined Connectivity Experience: based on GWS test results Dec 2023 - May 2024 comparing data connectivity performance of major UK mobile operators and their associated ISP partners. Ranking based on combined score of real user experience on both the mobile network and WiFi in respect of download speed, upload speed and reliability (completion task success rate). User WiFi speeds depend on broadband package choice. To verify, download the GWS 'UK Best Combined Connectivity Experience Report'.

Virgin Media is proud to be the winner of 'Best in Test' in the umlaut 2023 broadband test. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs. Testing real user experience of download speed, upload speed, latency and stability. User speed depends on broadband package choice. To verify, download Virgin Media’s Best in Test certificate.

Virgin Media is the proud winner of ‘Most Popular Broadband Provider’ in the Uswitch Telecoms Awards 2023. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators. Ranking based on combined score split equally across both metrics. To verify, visit www.uswitch.com/telecoms-awards.