Here's what you can get at your home
Call plan | Weekend & evening chatter | Anytime chatter | International anytime chatter |
---|---|---|---|
Make unlimited inclusive calls… | Weekdays (7pm to 7am) Saturday & Sunday | 24/7 | 24/7 |
… to UK landlines (01, 02, 03 numbers) | ✔ | ✔ | ✔ |
… to UK mobiles | ✔ | ✔ | ✔ |
… to international mobiles and landlines in 50 destinations worldwide | ✔ | ||
| + £5 a month | + £10 a month | + £15 a month |
How to compare and customise landline and broadband deals
Pairing your landline and broadband together can make your life easier by having one provider for both services. Choose from our pre-packaged broadband and phone deals, or customise any other bundle at checkout to add landline for an extra monthly fee:
- Choose the best broadband deal for you and continue to the checkout.
- Tap ‘Customise your bundle’ and ‘Choose your call plan’.
- Choose your preferred call plan and place your order – easy!
How do broadband and phone deals work?
Find our best broadband and phone deal for you by using the following guide:
1. Availability
Using our broadband postcode checker, you can see what Virgin Media deals are available for you to compare in your area. All of our packages, including broadband and phone deals, come with unlimited broadband.
2. Speed
Learning about our speeds – all of which are available with a landline – will help you to choose the right package for you. Our broadband and phone deals range from M125 (an 132Mbps average download speed) to our fastest Gig1 (averaging 1,130Mbps downloads) so, we have a speed for you, whatever your needs.
3. Inclusive calls and minutes
Get a landline tariff that comes with the right, inclusive (evening, weekend or anytime) calls for you. You can still use your home phone outside of these times, but it’ll cost extra (calls to our customer support team are free – dial: 150). Learn more about our everyday call charges for phone and broadband deals.
4. Price
Beyond comparing the monthly prices of the broadband and landline deals, you’ll want to consider any setup fees or one-off charges that may be included in the first bill. And here’s what else may affect costs.
The contract should be affordable and have a minimum term that you can commit to as there may be a charge for ending the contract too early. Landline and broadband deals (above) have standard 18-month contracts but we also offer shorter term options such our flexible 30-day rolling contracts.
All of our broadband and phone deals come with Weekend chatter as standard and on this landline plan, calls to mobile phones will cost extra. Or, when you’re going through our online checkout, you can choose to customise your package and take one of our other landline plans, for inclusive calls to UK mobiles, so your monthly cost doesn’t go up due to calls outside of your allowance.
Taking a more affordable home phone plan and buying add-ons, such as Talk International £2, is a one way to call overseas. But if you have a friend or family member living abroad, you probably want a landline tariff that’ll let you call international mobiles and landlines more often: International anytime chatter.
Having the option to customise your landline package at an extra cost is always a bonus. Whether you want privacy options, such as anonymous caller reject or an option to manage incoming calls, such as call divert, free call back or call waiting, premium call add-ons will do the trick.
When signing up to a new service or switching providers, it’s important to consider that new equipment might need to be installed, such as a new WiFi hub or wiring. You may be required to pay an installation fee, delivery fee or other set up costs to get started.
A voucher, gift card, cash back, speed upgrade or some other great perk can make broadband and phone deals better value for money. We often label the latest gifts and offers on the respective broadband and landline deals (above). Make sure you look them over and find out more, such as the price you can expect to pay after a period of reduced cost.
It’s worth checking what else you can bundle with your broadband and phone deal so you can take advantage of discounted rates and more manageable bills. Adding mobile and Flex to your broadband package can make life simpler with everything being with one provider. Check out our broadband and SIM deals to find out more about the exclusive benefits you’ll unlock when you’re a customer of both Virgin Media and O2.
If your business is registered to your home address, why not consider our fixed price business broadband deals for when you’re working from home. All backed up by 24/7 phone support.
FAQs
That’s up to you. Dealing with one provider is a lot easier – home phone and broadband deals have one combined bill each month, and you can use your My Virgin Media account to manage and get support for both services, online and on the app.
The best landline deals should offer inclusive minutes (be that unlimited daytime, weekend or evening calls) as well as reasonable call charges and add-on costs. Our phone service also offers:
Complimentary phone features
Your Virgin Media chatter plan comes with free voicemail, caller display (if available), number conceal and last number recall.
Customer support
You can use our free help line by dialling 150 on your Virgin Mobile or home phone, and most times, servicing and repairs can be done, at no extra cost.
Control
Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. Our premium call add-ons, which you can add anytime, start from £2.25 a month.
Use our postcode checker (if you haven’t already) to see, and compare, all our best broadband and phone deals in your area.
- Compare broadband packages based on your usage needs. You can see more about our speeds, for help finding our most suitable deals for your household.
- Compare phone plans based on the unlimited inclusive calls. Check you can contact the numbers you want (UK landlines, UK mobiles, international numbers…) when you want (evening, weekends, weekdays…).
- Compare perks, for example our Volt broadband and phone deals bring you a speed boost, double mobile data and more exclusive benefits, at no extra cost.
Yes, you can add Flex to any of our broadband only or broadband and phone packages for an extra monthly fee on a convenient 30-day rolling contract. Or why not take a look at our broadband and TV deals.
Yes! You can switch from your old broadband and home phone providers to Virgin Media in a few quick steps. There’s no need for awkward conversations with your current provider either. You can switch to us at any time, just check for any early disconnection fees with your current provider before you switch if you’re still in contract.
Check we’re in your area by entering your postcode on our broadband postcode checker. Choose the package that’s right for you, and let us know a few details about your current provider when you place your order. We’ll need to know the name of your current broadband and home phone provider, last name, address, account number and the services you want to switch – including your current home phone number. We’ll then search for your account with your current provider. If we can’t find your account, you’ll need to contact your current provider to check your details, or cancel your contract with them yourself.
Your current provider will send a confirmation of any early disconnection fees, which you should check before you agree to switch providers.
Switching to Virgin Media means we’ll work with your old provider to keep you connected to your phone number, phone service and broadband right up until you’re installed. Plus, you won’t pay for two providers while we get things sorted.
To understand just how easy it is to switch, watch our video guide here.
This depends on the type of installation you need. Our QuickStart self-installation kit can arrive in just four days, while an engineer visit – where we might need to install cables and set up your home phone – could take longer. It can also take up to 10 days to transfer your phone number across.
Once you decide to switch home phone and broadband providers, you’ll be offered the next available installation date when you place your order with us.
Just let us know if you'd like to keep your number when placing your order. We'll get in touch with your current provider and try to transfer it across, and will let you know your options if this isn't possible.
Yes, we offer a range of broadband packages so you can find the right deal to suit your household, including broadband only.
Popular Links
The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.