Our home phone deals explained
Like to chat? Choose between one of our all-in-one broadband, TV and phone packages, or add one of our call plans onto any other broadband bundle, starting from just £5 extra a month. Enjoy catch ups with your nearest and dearest on the tariff that works best for you.
Our landline deals are designed for talkers∆. The standard landline plan, Weekend chatter, gives you unlimited weekend calls to UK landlines. While our top-of-the-range option, International anytime chatter, lets you call most numbers in the UK whenever you like, including all UK mobiles. Plus, you get to make overseas calls to 50 popular international destinations.Ϫ.
Have a family member or friend living abroad? The International anytime chatter phone package comes with inclusive minutes that will let you make international calls to mobile and landlines in 50 popular destinations.
For all other Talk plans, there’s a range of international add-ons you can get. There’s also Talk International £2 if you’re on a budget.
All Virgin landline tariffs come with additional perks. Here are five great features you can expect when you get one of our home phone deals:
- Free calls to 101 (Police non-emergency).
- Free voicemail – or upgrade to Voicemail Plus for £2.25 a month and listen to your messages on any phone, anywhere.
- Last Calling Number.
- Number Conceal.
- Make your Caller Display private.
And if you’re looking for the landline extras, you can bolt on additional phone minutes, features and services to your landline packages, including these convenient bundles:
- Manage My Privacy (£3 monthly) – Caller Display, Anonymous Caller Rejection, Call Barring.
- Manage My Calls (£3 monthly) – Call Divert, Call Waiting, Voicemail Plus.
- Manage My Privacy and Calls (£4 monthly) – all six of these landline features.
When it comes to catching up with your people, we know there’s never enough time in the day for it. Luckily, Weekend chatter makes that possible. Once you select our simplest call plan, you can upgrade to one of the other call plans by personalising your order in the checkout.
Weekend chatter offers unlimited weekend calls to UK landline (01, 02, 03) numbers.
You can add a call plan to any of our broadband deals, or you can choose from one of our combined broadband, TV and phone packages. Whichever option you pick, you’ll be able to choose which call plan suits your needs best when you go to place your order.
Personalise your landline package with calling features and add-ons that matter to you (at an extra cost) so you can make the most of your talk time with family and friends, and get the most out of your home phone plan.
- Premium number barring - Also known as ‘call barring’, block your choice of outgoing calls.
- Anonymous caller rejection – Say goodbye to nuisance calls. With this add-on you have control over which calls come through to you (as long as it’s active).
- Caller display – Allows you to see who’s calling. Their number or caller ID will show up on your handset if it’s compatible, and you can decide whether to take the call or not.
- Call divert – Divert incoming calls to another number so you never miss a call.
- Call waiting – Get notified when someone else is calling you while you’re on the phone.
- Reminder call – Like an alarm you would set on your phone, a reminder call lets you program your phone to ring you at a certain time. Perhaps for a daily reminder or appointment?
- Quick dial – Spend less time dialling and more time chatting with this shortcut feature.
- Three-way calling - Talk with two of your favourite people on your landline at the same time.
- Ring back when free - Trying to get hold of someone but their number is constantly engaged? Set up an automatic call to ring you back when the other person’s line is free.
We're award-winning!†
†Virgin Fibre areas only. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. To verify, see /legal/awards. User speed depends on broadband package choice.
FAQs
In short, no, you don’t need a landline to get broadband. You can get our superfast speeds without a phoneline because our broadband runs on fibre-optic cables and coax cables, not a traditional copper telephone line. Our broadband only deals are ideal if you don’t want a landline.
One word: simplicity! It’s much easier to have services from one supplier. One bill, one port-of-call.
As well as choosing from our four call plans, you’ll benefit from our range of Fibre Broadband, from M50 to M350. It comes on an 18-month contract and you’ll have to pay a one-off setup fee so we can get you up and running.
To get the best of all worlds, explore our broadband, TV and phone packages.
Whether you live alone, in a house share or you have a busy household, your home phone deal should be one that works for your needs.
Inclusive calls
If your calls can go on a bit, getting a landline deal with a limited number of minutes to call other home phones might prove expensive in the long run.
Weekend chatter, our simplest call plan, is your starting point. You’ll get inclusive weekend calls to UK landlines∆. The monthly cost of your line rental is the price of the landline call plan – so there’s no additional fee for that
Inclusive minutes to mobile numbers
Perhaps you don’t want to confine your catchup time to just the weekend. If that’s you, then our Evening & weekend chatter is right up your alley. It comes jam-packed with inclusive evening and weekend calls to UK landlines∆ and UK mobiles too. What more can you ask for?
With Anytime chatter you’ll get all of the above but you can make inclusive anytime calls, Monday to Sunday, not just in the evening or at the weekend. That’s essentially unlimited calls – and your talk time sorted.
For a full list of telephone charges download our everyday call charges guide.
International calls
With International anytime chatter you can make phone calls to friends or family living abroad whenever it suits.
Enjoy inclusive whenever-you-want calls to UK landlines∆, UK mobile numbers and 50 popular international destinationsϪ.
Landline plus a bit extra
You can add our landline call plans to any of our broadband packages, or choose an all-in-one broadband, TV and phone package and customise it to your liking in the checkout.
All our landline call plans come with inclusive minutes, from the simplest to the talk-any-time-of-the-day callers. You may be charged a fee per minute if you call a specific number. To give you a better idea, explore the different call costs for each call plan so that you know exactly how much dialling might cost you.
There’s great comfort in knowing your loved one is at the end of a phone, even when they’re thousands of miles away. We have an option that'll allow you to make international calls when it suits you.
International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. You’ll get inclusive round-the-world-clock minutes to make international mobile & landline calls to 50 popular destinations Ϫ.
See our current tariff guides and earlier versions.
Yes! You can switch from your old broadband and home phone providers to Virgin Media in a few quick steps. There’s no need for awkward conversations with your current provider either. You can switch to us at any time, just check for any early disconnection fees with your current provider before you switch if you’re still in contract.
Check we’re in your area by entering your postcode on our broadband postcode checker. Choose the package that’s right for you, and let us know a few details about your current provider when you place your order. We’ll need to know the name of your current broadband and home phone provider, last name, address, account number and the services you want to switch – including your current home phone number. We’ll then search for your account with your current provider. If we can’t find your account, you’ll need to contact your current provider to check your details, or cancel your contract with them yourself.
Your current provider will send a confirmation of any early disconnection fees, which you should check before you agree to switch providers.
Switching to Virgin Media means we’ll work with your old provider to keep you connected to your phone number, phone service and broadband right up until you’re installed. Plus, you won’t pay for two providers while we get things sorted.
To understand just how easy it is to switch, watch our video guide here.
This depends on the type of installation you need. Our QuickStart self-installation kit can arrive in just four days, while an engineer visit – where we might need to install cables and set up your home phone – could take longer. It can also take up to 10 days to transfer your phone number across.
Once you decide to switch home phone and broadband providers, you’ll be offered the next available installation date when you place your order with us.
Just let us know if you'd like to keep your number when placing your order. We'll get in touch with your current provider and try to transfer it across, and will let you know your options if this isn't possible.
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.