Our Hubs: What you need to know
Virgin Media’s mighty Hub brings the magic right into your home. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream.
Dishes out fast and reliable WiFi
The Hub 4 is packed with Gig1 Fibre broadband giving you the speed you need to stream, zoom or game to your heart’s delight.
Four built-in antennas
Enjoy great WiFi coverage thanks to four built-in antennas that extend and maximise your WiFi coverage around your home.
WiFi that automatically sorts issues for you
Intelligent WiFi chooses the least busy connection for your devices and automatically sorts WiFi issues for you.
Reliable WiFi
Our Hub 3 is packed with fast and reliable WiFi for great coverage around the home.
Four gigabit Ethernet ports
Comes with four gigabit Ethernet ports you can plug in up to four wired devices at a time.
Intelligent WiFi
Intelligent WiFi reduces WiFi traffic by automatically finding quiet channels to use
Features | Hub 5x | Hub 5 | Hub 4 | Hub 3 |
|---|---|---|---|---|
Number of Antennae | 7 | 7 | 7 | 5 |
2.4 GHz WiFi Band | 3x3 11b/g/n/ax | 3x3 11/b/g/n/ax | 3x3 11/b/g/n | 2x2 11/b/g/n |
5 GHz WiFi Band | 4x4 11ax | 4x4 11ax | 4x4 11ac | 3x3 11ac |
WiFi Spec | 6 | 6 | 5 | 5 |
Dual Band | Concurrent | Concurrent | Concurrent | Concurrent |
Network Connection | XGS-PON | DOCSIS 3.1 | DOCSIS 3.1 | DOCSIS 3.0 |
Ethernet | 1x 10 Gbps, 3x 1Gbps | 1x 2.5Gbps, 3x 1Gbps | 4x 1Gbps | 4x 1Gbps |
WPS Push Button | Yes | Yes | Yes | Yes |
Removable Password/QR Card | Yes | Yes | No | Yes |
Default SSID | Single | Single | Single | Single |
Guest Network Available | Yes | Yes | Yes | Yes |
Intelligent WiFi Technology | Yes | Yes | Yes | Yes |
Phoneline | Yes | Yes | Yes | Yes |
WiFi Pod Compatability | Yes | Yes | Yes | Yes |
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.