Here's what you can get at your home
What can I get with a broadband and TV deal?
All our broadband and TV deals come loaded with these features. Plus, when you bundle an O2 SIM with our best broadband and TV deals, you also get to enjoy our exclusive Volt benefits.
Our mighty WiFi Hub is powered by Intelligent WiFi technology, designed to bring you better broadband coverage.
The Virgin TV 360 box is 4K-ready and packed with at least 100+ channels. The voice-controlled remote lets you simply say it and see it.
If you choose a bundle that already has home phone added to it, line rental and unlimited inclusive calls are all included in the monthly cost. You can customise your home phone plan at checkout to suit your needs.
We’re offering the only phone, TV and broadband packages with Priority included. You get to enjoy all the rewards, all at no extra cost – just for being with us.
Our Virgin TV Go app comes included, letting you watch your favourite shows at home and on the go.
You’ll be provided with our kit and free repairs or servicing for any eligible faults.
What are the benefits of bundling broadband and TV?
These bundles let you pay for your broadband and TV together, for one easy bill. You get to power your whole home and have several potential benefits.
- Convenience: Broadband and TV deals simplify billing and support, with one monthly bill, one account for managing your services and one provider to contact when needed.
- Flexibility: Our bundles are fully customisable. Choose a broadband and TV deal, and then add a home phone plan or SIM at checkout.
- Streamlined installation: We can usually get you up and running with all services on the same day. Our broadband and TV deals work seamlessly together.
- Sign up gifts and incentives: Broadband and TV deals sometimes include a special offer for new customers, such as bill credit, a gift or no setup fee.
Kids
POP
CBBC HD
CBeebies
We're award-winning!†
†Virgin Fibre areas only. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. To verify, see /legal/awards. User speed depends on broadband package choice.
FAQs
Compare all our broadband deals in detail to check you’re getting everything your household needs and for a price that’s affordable to you.
Sports
Get action-packed Sky Sports, TNT Sports and more channels on Virgin TV. Our best broadband and TV deals come fully loaded with all 8 Sky Sports channels at no extra cost: the Bigger Combo bundle + Sports HD, the Biggest Combo bundle and the Mega Volt bundle. Otherwise, Sky Sports and other sports channels can be added to all our broadband and TV packages at checkout.
Movies
Enjoy Sky Cinema HD channels with Virgin TV. Our best broadband and TV deals have all 11 Sky Cinema HD channels included at no extra cost: the Bigger Combo bundle + Movies, Biggest Combo bundle and the Mega Volt bundle. Or you can always add the Sky Cinema Collection to the rest of our broadband and TV packages at checkout.
Exclusive benefits
Don’t miss our Volt broadband packages. Since we’ve joined forces with O2, you can get Volt benefits, at no extra cost. This includes a boost to the next fastest available broadband speed (up to a max of 1Gbps), our superfast WiFi guarantee with WiFi Max and up to three WiFi Pods, if needed.
Broadband only deals offer superfast, reliable internet connection, on its own. Our faster options can power whole homes, but there’s a choice of speeds, whatever your needs. Fancy watching something epic on the telly? Broadband and TV deals combine superfast fibre broadband with at least 220 + channels that you can also watch and stream on the go with your mobile or tablet.
If QuickStart is available for you to choose at checkout, this is usually the fastest way to install Virgin Media. You’ll simply plug our kit straight in. No special skills needed. Alternatively, you can book a technician visit and one of our team will come and get you up and running. One of the benefits of our broadband and TV deals is the streamlined installation and, usually, both services can be set up on the same day.
Yes! You can switch from your old broadband and home phone providers to Virgin Media in a few quick steps. There’s no need for awkward conversations with your current provider either. You can switch to us at any time, just check for any early disconnection fees with your current provider before you switch if you’re still in contract.
Check we’re in your area by entering your postcode on our broadband postcode checker. Choose the package that’s right for you, and let us know a few details about your current provider when you place your order. We’ll need to know the name of your current broadband and home phone provider, last name, address, account number and the services you want to switch – including your current home phone number. We’ll then search for your account with your current provider. If we can’t find your account, you’ll need to contact your current provider to check your details, or cancel your contract with them yourself.
Your current provider will send a confirmation of any early disconnection fees, which you should check before you agree to switch providers.
Switching to Virgin Media means we’ll work with your old provider to keep you connected to your phone number, phone service and broadband right up until you’re installed. Plus, you won’t pay for two providers while we get things sorted.
To understand just how easy it is to switch, watch our video guide here.
This depends on the type of installation you need. Our QuickStart self-installation kit can arrive in just four days, while an engineer visit – where we might need to install cables and set up your home phone – could take longer. It can also take up to 10 days to transfer your phone number across.
Once you decide to switch home phone and broadband providers, you’ll be offered the next available installation date when you place your order with us.
Just let us know if you'd like to keep your number when placing your order. We'll get in touch with your current provider and try to transfer it across, and will let you know your options if this isn't possible.
Our new switching process only covers broadband and home phone. Some providers might cancel your TV service when you switch your broadband, and some need you to contact them to cancel TV separately. Your current provider will send you this info when you start switching. Either way, you can still grab TV packages from us.
*99.85% average network uptime (based on measurements from customer routers across the Virgin Media network. January 2024 - June 2024. For more details, see here.
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.